FREE SHIPPING TO LOWER 48 STATES USA

Return Policy

Products in brand new unused condition may be returned or exchanged within 30 days of delivery. You may return your product for store credit, a different product, or a refund to the original payment method. Returns and exchanges are subject to a 20% restocking fee.

Orders cancelled before shipping are subject to a 10% order cancellation fee. Custom artwork is non-refundable.

Please note the following exceptions to our return and exchange policy:
• Discounted items are final and cannot be returned or exchanged.
• Custom Artwork is non-refundable.
• Returned items must have tags still on and be returned in original packaging.
• Returned items must have no visible signs of wear or use. 

To initiate a return or exchange, please complete the following steps:

1. Call 949-381-7367 between 9am-5pm PST. 

2. Ask to speak with someone about a return, exchange, or cancellation.

3. Be sure to have your order number ready.

4. Follow the instructions of the customer service representative to return, exchange, or cancel your order.

Additional Information:

It can take anywhere from 3 to 7 business days for a refund to be processed and show on your credit card statement.

If you have any additional questions or concerns, please feel free to contact us at sales@creative-arcades.com

 

Join Our Newsletter

Join our mailing list for promotions, new products and sales. Direct to your inbox.